King GREEN
4 from 168 reviews
Address 1631 Gibbs Dr, Gainesville, GA 30507
Phone Number +18645284088
Description King GREEN is an award-winning lawn care company that offers convenient pay-as-you-go or pre-paid programs that will keep your residential or commercial property beautiful and lush. We will treat your property at regular intervals throughout the year without requiring you to sign an annual contract, and if you are not completely satisfied with any of our services, we will re-treat the premises at no charge or refund your money. All of our services are backed by this King GREEN guarantee.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 17:00PMSaturday:10:00AM - 15:00PMSunday:Closed
Jaime Mull
We had some issues with weeds all throughout our yard. Felipe is always on time, calls when he arrives and treats the yard. He brought our fescue back to life. Our grass is beautiful! We get compliments on it all the time. Other lawn companies say fescue doesn’t survive in the south. But through king green and the right team. It is possible. Thank you Felipe for being so great!
Z W
UPDATE: Just wanted to provide an update regarding King Green. The Director of Sales and Marketing reached out to me regarding g my reviews. We corresponded via email and she, with my approval connected me to Derriff, Manager. Derriff and I were able to speak and he came back out to treat my lawn. Derriff came out to inspect my lawn and provide the necessary treatment. He apologized profusely and let me know that there was a slight disconnect. Thank you to the King Green team for taking swift action. DO NOT use King Green for your lawn care needs. The customer service they provide is HORRIBLE and they indeed lie about application. I cancelled my service today, because weeds are growing on the side of my house. I was just informed they do not treat the area and I cold pay for that additional service. Previously the area was being treated and I placed rocks to assist with mitigating any weeds. When I advise King Green they gave pushback so I asked to cancel. They sent an email within seconds to say the service is cancelled. King Green DOES NOT care about customer service or loyalty. #ThiscompanyisNOTloyal. I sent an email to Tabitha with the information associated with my account, but have not heard back from her as of 4/5/24. I will update accordingly.
Carrie Schaff
I was told I would receive two free treatments due to their mistakes. Come to find out they did not stand by what they told me and then I ended up owing for one of the services. Lesson learned….be sure you receive everything in writing regarding any changes or offers. The manager Wei’s not stand by their word.
Brent Rykowski
Was a customer for 10+ years. Last 3-5 years, each year lawn got worse. Been a ghost account; auto-bill pay to just receive a sign in the yard. Wanted to be loyal and hoped it would improve, but can’t even get a service call to help mitigate the spread of weeds. Attached photos is what our yard looks like after 10+ years of King Green and a emergency service call on two weeks ago. Our King Green managed yard is like an arboretum for weeds. Called Massey GreenUP Landscape Services and they were over next morning fixing the years of neglect of King Green. They were amazed we had an company servicing our yard due to the neglect. King Green replied they will have a manager call us, but that is to just save face online. We never received a call.
Nick Lanham
Just canceled at 15 year account because the service has been going downhill for years. When I reached out about my backyard looking horrible I was told they would notate it on my account to be fixed. Why would it have to be notated on my account? Isn't it already what I'm paying you for? Is it extra to tell you to include the backyard? After reading some reviews I realized it was an ongoing issue with multiple customers and decided to try a new company that another reviewer recommended. Within an hour of cancelling a representative from the new company already came and quoted me. That's the 15 year level service i expected, not new customer. It was also a better deal with more features.
Kathy Smith
I have been using King Green for 3+ years. The customer service is excellent. Management went above and beyond to address my property concerns more than once. They communicate and work with customers very well. They really stand out in making sure the customer is well taken care of. I reccomend them without reservation. I have been very pleased with everyone I interacted with in the company. I had very little grass when I started. Niw I have one of the most beautiful lawns in my neighborhood!
Website https://www.kinggreen.com/
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Categories
Services
Serves 30506 and nearby areas