Bartlett Tree Experts
4.2 from 26 reviews
Address 1810 Wylds Rd, Augusta, GA 30909
Phone Number +17068540926
Description Arborists in our Augusta office are committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs. Our arborists are experts in diagnosing and treating tree and shrub problems specific to the Augusta area. Plus, with access to Bartlett's global resources and advanced scientific research facility, we can provide customers with benefits that just aren't available from other Augusta tree services.
Business Hours
Monday:08:00AM - 16:30PMTuesday:08:00AM - 16:30PMWednesday:08:00AM - 16:30PMThursday:08:00AM - 16:30PMFriday:08:00AM - 16:30PMSaturday:ClosedSunday:Closed
Ronald Hirst
I wish I could rate this service higher, but I can't. I had trees serviced in my yard for two years, paid over two grand and wound up removing two trees for failure to thrive. I accepted the advice of the "tree expert," but the recommendation failed in a big and expensive way. Cannot recommend.
JOHN Meredith English
Do NOT do business with this company without a witness beside you and a lawyer on stand by. DERRICK, The local owner around Beaufort area came, gave a quote, and before starting work I asked him to return to be sure we were on the " same page" he pointed with his laser pen at the limbs hanging over my roof that needed to be removed. But when workers came they did Not even touch one side in the back with hanging limbs into my patio area and refused to cut one of the major limbs that hung over my roof with hanging moss,etc These limbs had put a hole through my roof and caused rain in my bedroom. I had a roofing company on standby waiting on removal of the problem before spending $ thousands on a new roof. The worker said the limb I asked him to cut was not approved by Derrick!? So I called Derrick while workers stood by. Derrick claimed that this limb next to one they just cut, was not one of the approved limbs? Same size adjoining the other ? So Derrick said it would cost me $150 to cut that limb! He had me over a barrel so to get my roof replaced I agreed! But minutes later he calls back and says it will be $250! Because his worker gets $250 an hour, blah, blah even though the worker is literally at the spot where he just cut another limb and literally had his hand on the limb in question? I guess this is how they make extra money, tell you one thing for a price, then don't do what they were suppose to do and charge you to complete the work! I delayed payment because I was furious over this " Bait and switch" routine Derrick pulled. Finally I discussed with his office Secretary/ Accounts person whatever about my concerns and she "Wendy" said instead of $1125 they would settle for $1000 and no remaining balance would be due, etc.and had it approved by Derrick! I have voicemails that Derrick agreed to the settlement, I have multiple emails that the account. Was paid in full but starting receiving collection letters from them that I owed $125? I called Wendy and she stated :quote: You have No balance and I do not have an answer as to why I received a collection letter for the $125? Being from a Banking, Consumer Finance, and Collections background I can see that this balance could be placed in " collections and pop up at some time and" effect my credit,etc. I'm sure most of you reading this has possibly experienced the same thing .The Federal Fair Debt Collection Act and the Consumer Protection Codes Federal and State of South Carolina investigate these types of behavior. Other remedies would be Not to take it to Small Claims Court" but file a Summons with the South Carolina Civil Court seeking damages and have Judge review that they pay Attorney fees! Beware of this Company using their so called 109 years of tree cutting experience to Persuade You.
jennie hodges
Mable, our red maple tree, agrees with the ground hog. She is covered with buds and blooms. 4 years ago, she was in a sad state of health. Thanks to the services from Bartlett Tree Experts, she is now thriving and beautiful. Trees are an investment that add so much to a home.
Michael Walsh
All tree fertilization work was professional. Advance notice of date for work is very effective communication. Upon arrival, the Technician greeted my wife and explained her work plan. When work was completed, there was a written door tag to confirm work completed. When I emailed for watering instructions, I got an email response within an hour explaining options and timing.
Bill Whaley
Very professional from the initial appointment setup, arborist visit and the crew coming onsite to perform the work. No debris left following their work. Pricing was reasonable and was a great value for the service! We will definitely continue to use Bartlett for all of our tree needs going forward!
Heather DelGiorno
Chris and Cullen did a fantastic job taking out our sick maple tree. They were wonderfully kind with my boys and cleaned up everything exactly as I ask leaving just the wood that would burn well in our wood stove. I will definitely be asking for them when we clean up other trees.
Website https://www.bartlett.com/locations/Augusta-GA.cfm
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Services
Serves Edgefield County and nearby areas