Address 2226 Harrison Rd SE, Thomson, GA 30824
Phone Number +17623540796
Description Mavis Tires & Brakes in Thomson is your local tire and brake shop for dependable automotive service. Shop a wide selection of tires and visit us for tire installation, flat tire repair, tire rotation, TPMS service, brake inspections, brake pad and rotor service, and brake repair. We also provide wheel alignments, oil changes, battery replacement, suspension repair, A/C service, diagnostics, and routine auto maintenance. State inspections are available where applicable.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 20:30PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 17:00PMSunday:09:00AM - 17:00PM
Came in to have a screw removed from my tire and patched. Figure id have them rotate the wheels wall they where at it. There was no wait time and they started working on the truck right away. Me thinking it would be a normal 15 - 20 minute tire patch and rotation and they would be done. 1 hour later the truck is still on the lift and all 4 wheels are still off the truck. I regret asking for a tire rotation. I did not understand how complicated this process had become. Its been 10 years since I've done it my self... probably never do it again if it takes this long now. Rodney, at the service desk needs to be reprimanded and sent to re training. Roll back the cameras. This man needs to learn how to talk to customers correctly. After 1 hour these people also stole my stem caps and left my tires preasures all over the place. This is a tireshop!?!??! Shameful absolutely disgusting. See picture absolutely shameful organisation Where are my stem caps!!!! Come to find out they did not even rotate the wheels correctly. It is supposed to be an X passanger rear goes to driver front. You put passanger rear to passanger front. Do the employees at this place not even know common sense.
I had a blow out on my car hauler heading west on RT 20. After changing to my spare, I called the store to see if I could a replacement. Ben confirmed they had my size in stock and told me to come right over. After arriving, Ben got me right in and out so we could continue our travels to North Carolina. Ben is a great guy, super friendly, great customer service - really took care of us, he is an asset to Mavis!!
Staff was super helpful! I dealt with Austin and could not have been more pleased. Came in with large screw in my tire and they were quick and efficient. They did not charge for the patch. I would highly recommend using these guys.
Rodney and his crew were very knowledgeable and professional. Rodney took his time explaining what all I had going on with my truck and the importance of having the repairs made. He did not have my particular part in stock but he was able to order and have it delivered very quickly and My service was completed in a timely manner which was very important to me. I highly recommend Rodney and the crew for all you brakes and tires needs!
My sister and I visited this location on Aug 27th of 2026 to get a detailed assessment of our mother’s vehicle. My sister wanted to do something special for our mom by getting everything that may be needed on her vehicle corrected. However, the gesture was turned into dismay very quickly. She originally worked with a guy named Austin who called to provide her with updates on the assessment, which included a thorough breakdown of what was needed. She was originally told new tires, and an alignment. They agreed that service could proceed and that an oil change would also be included “complimentary.” Well shortly after she told service to proceed with the services, she received a very aggressive and disrespectful call from the manager “Rodney.” He called without even greeting her, by saying, “You need a battery.” I heard the entire dialogue. She said ok, hello, he continuously stated that you need a battery. He then stated, “Your vehicle won’t start or move, we jumped it, you need a battery.” She said, “It was working when I brought it and that I would like for them to get it back working when I retrieve the vehicle. He was extremely combative and unprofessional. I watched my sister get overwhelmed and uncomfortable. As how quickly this all took a turn. We decided to reach out to the Thomson police department and wait for the authorities to arrive. However, he was very tight lipped when we walked in with the authorities. What started off as a nice gesture for our mom, turned dark very quickly. We’re not from around here. Nor from the area. But I do travel for work around the Augusta areas to help my sister with her accounting firm. I believe Rodney thought he could bamboozle her into paying more monies, because she had already agreed to 800 dollars! I was astound to see the amount of restraint my sister had, considering the disrespect she was met with. However, when we both arrived, our mother’s vehicle was back working! I do not recommend anyone to patron this location! We have already involved authorities and local broadcasters to follow up on our concerns. Please Do Better!
Website https://www.mavis.com/locations/thomson-ga
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