Arbor-Nomics Lawn Care - Norcross
4.8 from 1713 reviewsAddress 651 Langford Dr, Norcross, GA 30071
Phone Number +17704476037
Description Arbor-Nomics Lawn Care – Norcross offers top-rated lawn care, fertilization, weed control, and pest prevention, backed by 40+ years of experience serving Metro Atlanta. From core fertilization and pre-/post-emergent weed control to grub & armyworm prevention, fungus treatment, and expert pest control, our certified specialists keep your yard green, healthy, and pest-free all year long. Add tree & shrub care or overseeding for a full-service landscape solution. Customers across Norcross, GA trust us because we use only high-quality products, trained technicians, and offer a 100% satisfaction guarantee.
Business Hours
Monday:08:00AM - 20:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 20:00PMFriday:08:00AM - 20:00PMSaturday:09:00AM - 16:00PMSunday:09:00AM - 13:00PM
Emerson Brooks
Literally Destroyed My Lawn. I’ve never had a problem with my lawn before using Arbor-Nomics. My grass has always been green, healthy, and full, and I even have photos from previous years to prove it. I met one of their technicians and figured it couldn’t hurt to see if they could make it look even better. That turned out to be a huge mistake. They destroyed my lawn and management could'nt care less about it. This year, after their treatments, my yard is roughly 50% dead and now full of weeds — despite paying for a fertilizing and weed-control treatment specifically intended to prevent exactly that. The results were the complete opposite of what was promised. I gave Arbor-Nomics every opportunity to make this right. It took over a month for anyone in management to seriously respond to my concerns. During that time, I had to call six separate times just to get someone to follow up. I also replied to customer service emails that took nearly two weeks to receive responses to. To be fair, everyone I spoke to directly on the phone was polite and professional. Only a manger tried to explain away the issue without even seeing my yard. The issue is clearly with management and lack of accountability. Every employee said they would “pass the message up,” but apparently no one in leadership cared enough to call me back in a reasonable timeframe. When they finally did respond, instead of taking responsibility, they simply sprayed for weeds again and suggested I “might have soil issues.” Interesting, considering I’ve never had soil issues before, none of my neighbors have soil issues, and the only lawn on the street struggling this badly is the one Arbor-Nomics treated. At the end of the day, I paid them to improve my lawn and instead ended up with a dead, weed-filled yard and weeks of frustration trying to get someone to care. I rarely leave negative reviews, but people deserve to know what they may be signing up for. Please do your research and think carefully before trusting this company with your lawn.
Anthony
Updated - We have been using Arbor Nomics for quite some time and were always used to a more personalized level of service and communication. Recently, however, we noticed a significant decline in service, communication, and our ability to access the customer portal for billing history and service records. After doing some research, it appears Arbor Nomics was acquired by Senske, a much larger company, and that may explain some of the changes we have experienced. Unfortunately, the shift has been very noticeable. We were no longer receiving the same communication from technicians about when they were coming out, what services would be performed, or whether any follow-up was needed. I called more than 20 times trying to speak with someone. When I finally reached a representative, I was told someone would get back to me, but that never happened. After weeks of trying, I selected the “new service” option in the phone queue and received a response within minutes. That was frustrating, because it showed that new sales inquiries were being prioritized while existing customers were struggling to get basic support. That said, once I was finally able to connect with the right people, things started moving in the right direction. I had a lengthy conversation with Shaf H., our service professional, who was helpful and reassuring. He explained that Arbor Nomics is working to get back on track. Chris, the local manager, also reached out and helped address a past billing issue where we had been billed for a service that was not performed. We appreciate Shaf and Chris stepping in to help, but the communication breakdown leading up to that point was unacceptable. Long-time customers should not have to fight through a sales queue just to receive basic service, billing help, or a call back. Hopefully Arbor Nomics can return to the level of service that made us loyal customers in the first place. ******************************************************************* We couldn’t be happier with Arbor-Nomics! From day one, the experience has been nothing short of amazing. Chris, the manager, goes above and beyond. He is friendly, attentive, always follows up. And a huge thank you to SHAF, our specialist, who has completely brought our property back to life! His knowledge and dedication are on another level. Our lawn, along with more than 300 trees, shrubs, and ornamental grasses, has never looked healthier or more vibrant. You can tell he truly loves what he does. If you want a company that cares, delivers real results, and treats your property like their own, Arbor-Nomics is the one to call. Couldn’t recommend them more.
rick wendt
I can’t give a high rating when we see a number of dead spots in our front yard due to over fertilizing. We have an irrigation system and use it properly, especially in the heat. If the dead spots don’t come back i will have to replace the sod. I need you to address this issue.
Samuel
Nick from Arbornomics did an excellent job on our lawn treatment today. He was professional, friendly, and took the time to make sure everything was applied thoroughly and explain what how we can take better care of the grass. It's clear he takes pride in his work, and I really appreciate the care and attention to detail.
Kimberly Metcalf
We have been customers with Arbor Nomics since 2011 and were always very happy with our service. This year 2026 things changed, we are now in August 2026, and our yard has NOT been treated since February of this year. I have called the company three times and was told, "yes we see your account but there is no history of service", my obvious reaction was "WHAT"? Clearly there was a glitch in their system to wipe out my history. I have paper documentation of where I have paid the last five years (I threw out the other old ones). I asked all three times to speak to a manager, they assured me someone would call me back it's now a week later since my last phone call and still haven't heard a word. I am on the search for a new lawn care, chemical service company. Very disappointing! Customer service is NOT what it used to be. Richard Bare is the owner, his son Josh Bare and daughter Tricia Houck work for their dad's company as well, not sure they're aware of what's going on so I thought I would post to share my experience, there may be many other customers just like me that their history was lost as well, and they too are not receiving services.
Website https://arbor-nomics.com/our-locations/norcross/
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
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